IT Analyst

Job Overview:
Reviews, evaluates, implements, and maintains company database[s] and vendor applications. Provides end-user support for technology, hardware, and software.

Responsibilities:

  • Manage licenses for multiple subscriptions and applications
  • Install and configure hardware and software components
  • Upgrade systems to enable compatible software
  • Test and evaluate new technology
  • Perform tests on new hardware and software
  • Troubleshoot hardware and software issues
  • Analyze IT requirements and provide objective advice on the use of IT
  • Set up new user accounts and profiles and handle password issues
  • Expert user of applications and vendor products to meet project objectives
  • Identifies data sources, provides data flow diagrams and documents the process
  • Communicates technical concepts to other technical staff, as well as professional operations staff, non-technical members of organization, and clients
  • Review supplier invoices related to IT purchases and subscriptions
  • Typically reports to a project leader or manager

Qualifications/Competencies/Experience:

  • Bachelor’s degree in computer science or engineering or related field, preferred
  • Typically has 2-10 years relevant experience
  • Familiar with a range of software and hardware (Adobe, AutoCAD, Business Objects, Hubble, JDE E1, MS Office 365, PeopleSoft, SpoolGen, ToodHound and more)
  • Experience troubleshooting systems
  • Skilled in database programming and software installation
  • Excellent written and oral communication skills
  • Works independently with minimal guidance
  • Applies knowledge and skills to a wide range of standard and nonstandard situations
  • Monitors and controls costs within own work
  • Promotes teamwork; coaches and guides others

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you meet the qualifications please email your resume to [email protected]. Please include the job title in the subject line.